HMOs, PPO & POS Plans

There are three basic types of managed care health insurance plans: (1) HMOs, (2) PPOs, and (3)
POS plans.

HMOs
A health maintenance organization (HMO) is a type of managed healthcare system. HMOs, and
their close cousins, preferred provider organizations (PPOs), share the goal of reducing healthcare
costs by focusing on preventative care and implementing utilization management controls.

Unlike many traditional insurers, HMOs do not merely provide financing for medical care. The HMO
actually delivers the treatment as well. Doctors, hospitals, and insurers all participate in the
business arrangement known as an HMO.

HMOs provide medical treatment on a prepaid basis, which means that HMO members pay a fixed
monthly fee, regardless of how much medical care is needed in a given month. In return for this
fee, most HMOs provide a wide variety of medical services, from office visits to hospitalization and
surgery. With a few exceptions, HMO members must receive their medical treatment from
physicians and facilities within the HMO network. The size of this network varies depending on the
individual HMO.

When you join an HMO, you choose a primary care physician (PCP) who is your first contact for all
medical care needs. The primary care physician provides your general medical care and must be
consulted before you can see a specialist. Because of this control system, HMO costs tend to
increase less rapidly than other insurance plans.

Advantages of HMOs
Low out-of-pocket costs
With most types of insurance, you are responsible for paying a percentage of the bill every time you
receive medical care. Additionally, there may be a deductible that must be met before insurance
starts picking up the tab. In contrast, HMO members pay a fixed monthly fee, regardless of how
much medical care is needed in a given month. Instead of deductibles, HMOs often have nominal
co-payments.

Focus on wellness and preventative care
By reducing out-of-pocket costs and paperwork, HMOs encourage members to seek medical
treatment early, before health problems become severe. Additionally, many HMOs offer health
education classes and discounted health club memberships.

Typically no lifetime maximum payout
Unlike most health insurance plans, HMOs generally do not place a limit on your lifetime benefits.
The HMO will continue to cover your treatment as long as you are a member.

Disadvantages of HMOs
Tight controls can make it more difficult to get specialized care
As an HMO member, you must choose a primary care physician (PCP). Your PCP provides your
general medical care and must be consulted before you seek care from another physician or
specialist. This screening process helps to reduce costs both for the HMO and for HMO members,
but it can also lead to complications if your PCP doesn't provide the referral you need.

Care from non-HMO providers generally not covered
Except for emergencies occurring outside the HMO's treatment area, HMO members are required
to obtain all treatment from HMO physicians. The HMO will not pay for non-emergency care
provided by a non-HMO physician. Additionally, there may be a strict definition of what constitutes
an emergency.

PPOs
Like an HMO, a preferred provider organization (PPO) is a managed healthcare system. However,
there are several important differences between HMOs and PPOs.

A PPO is actually a group of doctors and/or hospitals that provides medical service only to a
specific group or association. The PPO may be sponsored by a particular insurance company, by
one or more employers, or by some other type of organization. PPO physicians provide medical
services to the policyholders, employees, or members of the sponsor(s) at discounted rates and
may set up utilization control programs to help reduce the cost of medical care. In return, the
sponsor(s) attempts to increase patient volume by creating an incentive for employees or
policyholders to use the physicians and facilities within the PPO network.

Rather than prepaying for medical care, PPO members pay for services as they are rendered. The
PPO sponsor (employer or insurance company) generally reimburses the member for the cost of
the treatment, less any co-payment percentage. In some cases, the physician may submit the bill
directly to the insurance company for payment. The insurer then pays the covered amount directly to
the healthcare provider, and the member pays his or her co-payment amount. The price for each
type of service is negotiated in advance by the healthcare providers and the PPO sponsor(s).

Advantages of PPOs
Free choice of healthcare provider
PPO members are not required to seek care from PPO physicians. However, there is generally
strong financial incentive to do so. For example, members may receive 90% reimbursement for
care obtained from network physicians but only 60% for non-network treatment. In order to avoid
paying an additional 30% out of their own pockets, most PPO members choose to receive their
healthcare within the PPO network.

Out-of-pocket costs generally limited
Healthcare costs paid out of your own pocket (e.g., deductibles and co-payments) are limited.
Typically, out-of-pocket costs for network care are limited to $1,200 for individuals and $2,100 for
families. Out-of-pocket costs for non-network treatment are typically capped at $2,000 for
individuals and $3,500 for families.

Disadvantages of PPOs
Less coverage for treatment provided by non-PPO physicians
As mentioned previously, there is a strong financial incentive to use PPO network physicians. For
example, members may receive 90% reimbursement for care obtained from network physicians
but only 60% for treatment provided by non-network physicians. Thus, if your longtime family doctor
is outside of the PPO network, you may choose to continue seeing her, but it will cost you more.

More paperwork and expenses than HMOs
As a PPO member, you may have to fill out paperwork in order to be reimbursed for your medical
treatment. Additionally, most PPOs have larger co-payment amounts than HMOs, and you may be
required to meet a deductible.

POS plans
A Point of Service (POS) plan is a type of managed healthcare system that combines
characteristics of the HMO and the PPO. Like an HMO, you pay no deductible and usually only a
minimal co-payment when you use a healthcare provider within your network. You also must
choose a primary care physician who is responsible for all referrals within the POS network. If you
choose to go outside the network for healthcare, POS coverage functions more like a PPO. You will
likely be subject to a deductible (around $300 for an individual or $600 for a family), and your
co-payment will be a substantial percentage of the physician's charges (usually 30-40%).

Advantages of POS plans
Maximum freedom
POS coverage allows you to maximize your freedom of choice. Like a PPO, you can mix the types of
care you receive. For example, your child could continue to see his pediatrician who is not in the
network, while you receive the rest of your healthcare from network providers. This freedom of
choice encourages you to use network providers but does not require it, as with HMO coverage.

Minimal co-payment
As with HMO coverage, you pay only a nominal amount for network care. Usually, your co-payment
is around $10 per treatment or office visit. Unlike HMO coverage, however, you always retain the
right to seek care outside the network at a lower level of coverage.

No deductible
When you choose to use network providers, there is generally no deductible. Thus, coverage
begins from the first dollar you spend as long as you stay within the POS network of physicians.

No "gatekeeper" for non-network care
If you choose to go outside the POS network for treatment, you are free to see any doctor or
specialist you choose without first consulting your primary care physician (PCP). Of course, you will
pay substantially more out-of-pocket charges for non-network care.

Out-of-pocket costs limited
Healthcare costs paid out of your own pocket (i.e., deductibles and co-payments) are typically
limited. The average yearly limit for individuals is around $2,400. For families, the average yearly
limit is approximately $4,000.

Disadvantages of POS plans
Substantial co-payment for non-network care
As in a PPO, there is generally strong financial incentive to use POS network physicians. For
example, your co-payment may be only $10 for care obtained from network physicians, but you
could be responsible for up to 40% of the cost of treatment provided by non-network doctors. Thus,
if your longtime family doctor is outside of the POS network, you may choose to continue seeing
her, but it will cost you more.

Deductible for non-network care
In most cases, you must reach a specified deductible before coverage begins on out-of-network
care. On average, individual deductibles are around $300 per year, and the average annual family
deductible is about $600. This deductible amount is in addition to the co-payment for
out-of-network care.

Tight controls to get specialized care
As in an HMO, you must choose a primary care physician (PCP). Your PCP provides your general
medical care and must be consulted before you seek care from another doctor or specialist within
the network. This screening process helps to reduce costs both for the POS and for POS
members, but it can also lead to complications if your PCP doesn't provide the referral you need.
Managed Care Plans
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